Owner’s Manual is here for Blank Slate’s original Vertical, Overhang, and Slim units.
We no longer publish our other products Owner’s Manuals as other companies copy our manuals and photos without permission. You will receive an Owner’s Manual with your model. If you don’t, for some reason, please contact us at firstname.lastname@example.org
The following are some of our frequently asked questions and their answers
PLEASE NOTE: At BSC we bring continuous improvement to our products through our experience and development. Consequently, expect periodic updates in the online owner’s manual or FAQ Updates. These updates can be found at either the manual or the updates on FAQ.
1. We no longer include silicone bands to hold ipods and cell phones.These can be purchased separately if you would like them. They are in the products section on the website.
2. The back support bar/bumpers and wood panel don’t have countersunk holes. Instead, you tighten the bolt and nut until the countersink bolt goes flush or slightly below the surface of the wood. The result will be secure and work well.
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We hope this information is helpful to you.
If you have additional questions, please contact us at email@example.com
We work with our customers closely to make sure that they are completely satisfied, and if things don’t work out, we gladly accept reasonable returns as long as they are in new, resellable condition and have not been altered. Returns must be made within 30 days of purchase, and at customer expense . A restocking fee of 25% will be applied to product return. See our returns section on your receipt. Our suggestion is to hold off drilling additional holes on the panel if you can, until you’ve assembled the Blank Slate and hang from it to make sure that you like it. We do stand by the quality of our product!
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All Content © 2015 Blank Slate Climbing/ Outdoor Soul Designs LLC Unless Otherwise Noted – All Rights Reserved